This module helps managers and leaders understand how to effectively manage employee expectations.
When expectations are clear and realistic, teams perform better, stay engaged, and trust grows. You’ll learn how to set, maintain and reset expectations with confidence and clarity.
Learning outcomes
Understand:
- why managing employee expectations matters for team performance and morale
- the common causes of misaligned expectations and how to spot them
- how to communicate expectations clearly and consistently
- the role of feedback and follow-up in maintaining alignment
- how to reset expectations when needed without damaging trust.
